Notice code CP565
You got a CP565. You now have an ITIN.
You are holding a CP565, which means the IRS gave you an individual taxpayer identification number, or ITIN.
The IRS says no reply is needed, and it returns your original documents 60 days from the notice date.
Check the name and date of birth on the notice, and confirm the phone number matches the IRS before you call.
Briefing for CP565
IRS pageThe IRS assigned you an ITIN to use on federal tax forms only.
No deadline.
- Do nothing and keep the notice with your records.
- Use the ITIN and the exact name on your next return.
- Call the number on the notice if a detail is wrong.
Which numbers matter?
60 days
Your original documents should be back in your hands 60 days from the date on the notice.
Mark the date 60 days after the notice date, and call if nothing has arrived.
267-941-1000
This is the IRS line for callers outside the U.S., and the call is not toll-free.
Use this number only from outside the U.S., and use the toll-free number on the notice inside it.
What is the IRS saying?
The ITIN is a number for federal tax forms only. Check that the name and date of birth on the notice are right.
Why did you get it?
You applied for an ITIN because you need to file or report federal tax and cannot get a Social Security number. Take Esperanza, who applied so she could file jointly with her husband.
Is it real?
Inside the U.S., call the toll-free number on the notice. Outside the U.S., the IRS lists 267-941-1000, which is not toll-free.
Still unsure? Search the code on the IRS notice search, or use the real or fake checklist.
When is your deadline?
No deadline. The IRS returns your original documents within 60 days of the notice date. Call if they do not arrive by then.
What if you agree?
Use the ITIN and the exact name on the notice when you file.
What if you don't agree?
If the name or date of birth is wrong, call the number on the notice.
What happens if you ignore it?
Nothing happens. Keep the notice with your records.
What should you read next?
Questions people ask
When will I get my documents back after a CP565?
Within 60 days of the notice date, the IRS says. Call the number on the notice if they do not come.
Can I use an ITIN as ID?
No. It is for federal tax purposes only.
Can I claim the earned income credit with an ITIN?
No. The IRS says people filing with an ITIN cannot claim it.
What if I later get a Social Security number?
Use the SSN, stop using the ITIN, and tell the IRS so it can update your records.
Sources
- Understanding your CP565 notice. Published by irs.gov.
Last checked October 2026
What to do now
- Check that your name and date of birth on the CP565 are correct.
- Write your ITIN and the exact name from the notice on every federal return.
- Call if your original documents have not arrived 60 days after the notice date.
- Switch to your Social Security number if you get one, and tell the IRS.
Still not sure the letter is real? Call the IRS at 800-829-1040 and use that number, not one printed on the letter you doubt.